4 Enterprise Mobility Trends for 2011

President of Voiceplex, Dan Kosek, was asked today by Focus.com to weigh-in on their current question about Enterprise Mobility Trends.

“What are your 3-5 top trends for enterprise mobility management in 2011?”

We see the top trends for Enterprise Mobility in 2011 are:

  1. U.S. Smartphone Market Shakeout
    In the U.S. market, RIM owned 43% of the smartphone market last year and as dropped below 35% as of the end of the 2010. Microsoft similarly dropped while Android based devices grew to near 19%. Apple holds 28% of the smartphone market on just 1 of 4 carriers in the U.S. If today’s Verizon announcement expands that market to 2 carriers, Apple could gain 45-50% of the market.
    This really brings the smartphone market down to 4 operating systems. Nokia, Palm/HP, WinMo7 and everyone else will die the ugly way, but this will simplify device management issues by limiting the number of handset OSs that needing to be supported.
  2. Corporate Data Threat Management
    The need for a standardized VPN (Virtual Private Network) access that traverses NAT (Network Address Translation) and firewalls will grow. Apple needs to support SSL (Secure Socket Layers) based VPNs. These devices pose new threats to data security because of their mobile access and ease of loss. The ability to recover and wipe out all SD (Secure Digital) memory and reset the phone’s base configuration to it’s factory default is a must.
  3. Cloud Based Service Issues
    How does a corporate IT team manage cloud based services that connect outside the corporate veil?
    This is a new source of trouble as IT folks discover recovering and protecting corporate data in a public cloud is not as easy as might be desired. Internally managed and controlled cloud based services will become the dominant choice.
  4. WiFi Networks Must Become VoIP Enabled
    In years past, WiFi networks were rolled out to support corporate laptop/notebook needs and any old WiFi would do. Today, newer services like VoWiFi and mobile handset integration will require corporations to improve their WiFi service to support much higher user density, QoS and MAC/Radius based security. WEP and WPA are no longer enough without the proper tools to keep unwanted or accepted guess out of the private access needed by these mobile devices.
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